Support
Oikonome LLC · Coeur d'Alene, Idaho, USA
Email us
One address, read by a person: [email protected]. Tell us what you were doing and what happened instead — and if you self-host, the version string from the foot of any page.
The mobile app signs in to a server
The iOS and Android apps are clients. They hold no account of their own: they sign you in to an Oikonome server, which is either the one we run for you or one you run yourself. Same app either way — hosted is convenience (we run the servers, backups and bank plumbing), not unlocked features.
- Hosted — open signup at app.oikonome.com/signup. The first 30 days are free, no card. After that it is $6.99/mo or $69/yr, cancel anytime with the unused time refunded. The apps in the App Store and Google Play are built for the hosted service: install, sign in with your account, done.
- Self-hosting — one command on your own machine, free
forever with every feature. See the
quick
start. The store apps do not connect to a self-hosted server; the
mobile app is in the public repo and builds against your own address
(for example
https://money.example.com) — the docs walk through it, and the web app works on a phone as it is.
If the app says it cannot reach your server, check that the address is reachable from your phone's network and that it is served over HTTPS.
Your account and your data
- Sign a device out — in the app or the web app: Settings → Security → Sessions & devices, then revoke the device. A revoked device has to sign in again from scratch.
- Export everything — Settings → Your data → Export. One ZIP of plain CSVs with a README that explains every file. It restores into any other Oikonome instance, so moving between self-hosted and hosted is a ten-minute job.
- Delete your account — Settings → Security → Delete account. Deletion is recoverable for a short grace period and then permanent.
What the hosted service stores, and what it never does with it, is set out in the privacy policy.
Reporting a security problem
Please report vulnerabilities privately to [email protected] rather than in a public issue, and give us a reasonable window to fix the problem before disclosing it. We will confirm receipt and keep you posted on the fix.
Documentation
Every feature has a guide inside the app under Help — the same guides ship with the source, so they always match the version you are running. The source repository carries the install, upgrade, backup and reverse-proxy documentation.
Terms
The hosted service's terms and privacy policy apply. Self-hosted instances are yours: the software is licensed to you, and no data reaches us.